Legal
Privacy Policy
This policy explains what information we collect, why we collect it, and the choices you have.
Last updated: 3 August 2026
Who we are
DriveTrace Solutions (Windhoek, Namibia) provides vehicle tracking and fleet telematics services. You can contact us at sales@drivetracegps.com or 085 807 1083.
Information we collect
We may collect the following when you use this website or contact us:
- Contact details you provide (name, phone number, email address, message content).
- Technical data such as browser type, device information, IP address and pages visited.
- Cookie and similar technology data as described in our Cookie Policy.
How we use your information
- To respond to enquiries, quotes and support requests.
- To provide and improve our website and services.
- To comply with legal obligations and protect our legitimate business interests.
- With your consent, for analytics and marketing purposes.
Legal basis
We process personal information where necessary to respond to your request, operate our website, comply with law, or where you have given consent (for example, non-essential cookies or marketing communications).
Sharing your information
We do not sell your personal information. We may share data with trusted service providers who help us operate our website (such as hosting or analytics providers), when required by law, or to protect our rights. WhatsApp messages you initiate are handled under Meta's terms and privacy policy.
Data retention
We keep enquiry and customer information only for as long as needed to fulfil the purpose it was collected for, unless a longer retention period is required by law.
Your rights
You may have the right to:
- Request access to, correction of, or deletion of your personal information.
- Object to or restrict certain processing.
- Withdraw consent at any time for processing based on consent.
- Manage cookies via your browser settings or our Cookie Policy.
To exercise these rights, contact us at sales@drivetracegps.com.
Security
We use reasonable technical and organisational measures to protect personal information. No method of transmission over the internet is completely secure.
Changes to this policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page will reflect the latest version.